FAST SHIPPING WORLDWIDE

All with Tracking or Registered Post.

MONEY BACK GUARANTEE

Easy No-Fuss Returns.

QUICK RESPONSE SUPPORT

Unbeatable Prompt Customer Service.


FAQ- Frequently Asked Questions

Where are you based

Mega Saver Shop is 100% Australian based & owned business. Save Mega at Mega Saver Shop.



Shipping FAQ

Which countries do you ship to

We can ship to: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Brunei, Canada, Cayman Islands, China, Christmas Island, Cocos (Keeling) Islands, Cyprus, Czech Republic, Denmark, Egypt, Fiji, Finland, France, Georgia, Germany, Greece, Hong King, Hungary, Iceland, India, Ireland, Italy, Japan, Jordan, Kuwait, Liechtenstein, Luxembourg, Macau, Macedonia, Malaysia, Maldives, Malta, Mauritius, Mexico, Netherlands, New Caledonia, New Zealand, Norway, Oman, Poland, Portugal, Qatar, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom and United States.

How much is shipping

Australia Wide AU$7.99 for 0-500g, AU$12.99 for 0.5kg-3kg. Over 3kg - based on weight & delivery postcode.

We acquire instant live quotes from Australia Post, Fastway Couriers, Couriers Please, TNT, Star Track Express, DHL, UPS, FEDEX, Allied Express and few other companies to compare and then offer you the lowest possible shipping rate for your order and location.

Do you combine order for shipping

Yes, we combine your order automatically for the lowest possible shipping rate. Lowest shipping rate with combined postage is automatically applied in the cart or checkout pages.

Do you offer order pickup

Sorry, no pickups at this stage.

Who will deliver my order

We use Australia Post, Fastway Couriers, Couriers Please, TNT, Star Track Express, DHL, UPS, FEDEX, Allied Express and few other companies to deliver orders. We only use the super fast delivery services and stay away from the regular snail-mail. All the orders are sent out with Tracking or Registered Post.

When will I get my order delivered

5-7 business days. Australia is a big place, and It depends a lot on where you live. We understand the urgency to deliver your order in the shortest possible time. Quick delivery is one of our prime objectives. We do our best to pack and ship out your items as quickly as possible. Most items are sent out within 24 hours. Weekends and Public Holidays may cause some delays. We use Australia Post and local Couriers to deliver orders. Unfortunately, their mistakes or inefficiencies may cause delays in some cases. Please understand that we have no control over that as we are external to these companies.

My delivery is late or I didn't receive my order- what should I do

We have been consistently dispatching orders very quickly for many years, as we know our customers are waiting for their orders. All the orders are sent with Tracking Numbers or Registered Post. You can find your order Tracking Number in your shipping notification email and also within your accounts page on our website.

In case of a delay, please use your tracking number and contact the delivery company directly because in most cases your parcel would be nearby and the delivery person might be having difficulties in locating you. We also provide the couriers with your phone number so they can text you the delivery updates and call you in case of a problem. Please understand that Australia Post and other couriers are not part of our company. We don't have any special access to their systems. As the seller and the customer, we both together depend on them to do their paid jobs reliably and on-time. In case of any delays, we will help you as much as we can however, timely and reliable delivery is the responsibility of Australia Post and the couriers; not ours.

Refunds & Returns FAQ:

I am not happy with the item- what should I do

Please contact us and we will respond back quickly. We fully comply with The Australian Consumer Law. The Australian Consumer Law provides basic rights for consumers to return goods that they have bought, including if they are faulty, don’t match samples, or doesn't perform as expected.

I changed my mind- what should I do

Please contact us and we will respond back quickly. We have a No-Questions-Asked 14-day money back guarantee. You can return your order if you change your mind or do not need the product- No Problems. Items will need to be returned within 14 days of you receiving them- Unused and in Original Undamaged Packaging in a resaleable condition. Only the product values will be refunded; not the shipping fee. You will be responsible for the return postage charge. Restocking fee may apply for some items like consumer electronics, heavy bulky items, etc. Restocking fee will also apply to deliveries not accepted and sent back by the customer.

In case of a refund, how will I be reimbursed

In case of a refund, your money will be refunded the same way as your payment for the order.


Payment Method FAQ:

How can I pay

You can use popular Credit or Debit Cards or PayPal or Easy Bank Transfer.